Our Return Policy for Our Portable Solar-Powered Products
Return and Refund Policy
If you are not entirely satisfied with your purchase, we’re here to help! You have 20 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition when you received it. Your item must also be in its original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you about the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs if you are returning an item. If you receive a refund, cash or credit, the cost of the shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.